Office Address

Suite 100, 400 Applewood Crescent,
Deloitte Building Vaughan, Ontario.

Phone Number

1 (877) 469-2889

Email Address

We are seeking a highly skilled and experienced Senior Business Analyst with a minimum of 10 years in the field. The ideal candidate will have a strong background in both Government and large private organizations, demonstrating a deep understanding of complex business processes and a proven track record of successful project delivery. Proficiency in Azure DevOps, JIRA/Confluence, and Agile Methodology is essential.


  • 1. Requirements Gathering and Analysis: Lead the process of eliciting, analyzing, and documenting business requirements, ensuring a comprehensive understanding of stakeholder needs.
  • 2. Strategic Planning: Collaborate with key stakeholders to align business goals with technology solutions, providing valuable insights to drive strategic initiatives.
  • 3. Project Management: Oversee the end-to-end project lifecycle, ensuring successful delivery within scope, timeline, and budget constraints.
  • 4. Process Optimization: Identify opportunities for process improvement and optimization, leveraging industry best practices to enhance organizational efficiency.
  • 5. Communication and Collaboration: Foster effective communication channels between business and technical teams, ensuring a shared understanding of project objectives and milestones.
  • 6. Risk Assessment: Evaluate potential risks and challenges, developing mitigation strategies to address issues proactively.
  • 7. Tool Proficiency: Demonstrate expertise in utilizing tools such as Azure DevOps, JIRA, and Confluence to streamline project workflows and enhance collaboration.
  • 8. Team Leadership: Provide guidance and mentorship to junior team members, fostering a collaborative and growth-oriented work environment.
  • 9. Quality Assurance: Implement robust testing methodologies to validate deliverables, ensuring high-quality solutions meet business requirements.

  • Leads the elicitation, elaboration, analysis and validation of business requirements and data needs
  • Plans and facilitates workshops to gather requirements and create user stories
  • Provide support during the design, implementation and testing phases of the project
  • Supports the product manager and product owner to refine and groom the product backlog
  • Analyze business requirements to identify solution options or improvements
  • Works with the developers to align business requirements with solution capabilities
  • Report progress on deliverables on a regular basis at stand-ups, and other team meetings as required
  • Proactively raise risks/issues and propose mitigation strategies
  • Conduct feasibility analysis, scoping and provide work estimates on user stories
  • Conduct Joint Requirements Planning and Joint Application Design sessions
  • Analyze and map processes / data for current state and future state
  • Review and provide feedback of technical design documents
  • Conducts product walkthroughs / demonstrations at the end of each sprint cycle
  • Facilitate and produce Sprint artefacts as required
Knowledge Transfer Requirements

  • Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
  • All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
  • Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions

Evaluation Criteria:

Business Analysis Skills:

  • Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
  • Experience working in agile / iterative delivery teams
  • Expert knowledge/experience in writing detailed user stories
  • Expert knowledge/experience creating business process maps/diagrams
  • Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)
  • Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements
  • Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates
  • Experience with requirements development involving requirements elicitation, analysis, specification and validation
  • Ability to write high quality business cases, working with corporate governance bodies and navigating approvals
Technical Skills:

  • Proven experience in investigating, analyzing and estimating system applications in large integrated complex environments
  • Demonstrated experience with implementation of business solutions using Commercial off the Shelf solution implementations such as Oracle Siebel based systems
  • Ability to document requirements using story boarding utilizing tools such as Jira
  • Experience with prototyping tools to deliver high quality prototypes and mock-ups
  • Experience with business process mapping tools such as Visio
Soft Skills:

  • Experience with agile
  • Excellent analytical, problem solving and decision-making skills
  • Excellent communication skills, both written and verbal
  • Excellent meeting facilitation skills to gather requirements
  • Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with mitigations
  • Strong stakeholder management skills
  • Demonstrated consensus building skills
Public Sector Experience:

  • Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
  • Demonstrated knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Commercial off the Shelf product implementations with third party vendors
  • Experience working in accordance with policies and procedures of the Ontario Public Service
  • Working knowledge of Accessibility for Ontarians with Disabilities Act (AODA)

  • Experience working in agile / iterative delivery teams
  • Proven experience with all stages of system implementation for complex large scale applications
  • Proven experience facilitation of client meetings/workshops, interpretation of business needs to technical requirements
  • Experience creating and documenting detailed user stories
  • Experience working with Public Sector applications, databases and systems; using COTS products such as Oracle Siebel
  • Excellent analytical, problem solving and decision-making skills
  • Experience conducting feasibility analysis, scoping and providing project work estimates
  • Experience with requirements development involving requirements elicitation, analysis, specification and validation
  • Experience planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner
  • Demonstrated experience facilitating product demonstrations and/or sprint reviews
  • Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.
  • Excellent facilitation, presentation, time-management and problem-solving skills.
  • Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders
  • Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities
  • Creative, innovative, and can think outside the box to visualize solutions that meet business needs.
  • Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established
  • Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools
  • Able to resolve issues in a timely manner, provide options and recommendations.
  • Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
  • Understand business metrics and able to translate business goals and objectives into digital experiences.
  • Able to prioritize change requests from clients and guide the team in determining how best to address them.
  • Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act
  • Strong research skills to perform industry research, provide options and make recommendations for solution improvements.

  • Minimum 10 years of experience as a Business Analyst in complex environments.
  • Proven experience in Government or large private organizations.
  • In-depth knowledge of Azure DevOps, JIRA/Confluence, and Agile Methodology.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Project management certification (e.g., PMP, Prince2) is a plus.

  • Bachelor’s degree in Business Administration, Information Technology, or a related field.

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