We are seeking a highly skilled and experienced Senior Business Analyst with a minimum of 10 years in the field. The ideal candidate will have a strong background in both Government and large private organizations, demonstrating a deep understanding of complex business processes and a proven track record of successful project delivery. Proficiency in Azure DevOps, JIRA/Confluence, and Agile Methodology is essential.
Responsibilities
- 1. Requirements Gathering and Analysis: Lead the process of eliciting, analyzing, and documenting business requirements, ensuring a comprehensive understanding of stakeholder needs.
- 2. Strategic Planning: Collaborate with key stakeholders to align business goals with technology solutions, providing valuable insights to drive strategic initiatives.
- 3. Project Management: Oversee the end-to-end project lifecycle, ensuring successful delivery within scope, timeline, and budget constraints.
- 4. Process Optimization: Identify opportunities for process improvement and optimization, leveraging industry best practices to enhance organizational efficiency.
- 5. Communication and Collaboration: Foster effective communication channels between business and technical teams, ensuring a shared understanding of project objectives and milestones.
- 6. Risk Assessment: Evaluate potential risks and challenges, developing mitigation strategies to address issues proactively.
- 7. Tool Proficiency: Demonstrate expertise in utilizing tools such as Azure DevOps, JIRA, and Confluence to streamline project workflows and enhance collaboration.
- 8. Team Leadership: Provide guidance and mentorship to junior team members, fostering a collaborative and growth-oriented work environment.
- 9. Quality Assurance: Implement robust testing methodologies to validate deliverables, ensuring high-quality solutions meet business requirements.
Description
- Leads the elicitation, elaboration, analysis and validation of business requirements and data needs
- Plans and facilitates workshops to gather requirements and create user stories
- Provide support during the design, implementation and testing phases of the project
- Supports the product manager and product owner to refine and groom the product backlog
- Analyze business requirements to identify solution options or improvements
- Works with the developers to align business requirements with solution capabilities
- Report progress on deliverables on a regular basis at stand-ups, and other team meetings as required
- Proactively raise risks/issues and propose mitigation strategies
- Conduct feasibility analysis, scoping and provide work estimates on user stories
- Conduct Joint Requirements Planning and Joint Application Design sessions
- Analyze and map processes / data for current state and future state
- Review and provide feedback of technical design documents
- Conducts product walkthroughs / demonstrations at the end of each sprint cycle
- Facilitate and produce Sprint artefacts as required
Knowledge Transfer Requirements
- Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
- All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
- Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions
Evaluation Criteria:
Business Analysis Skills:
- Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
- Experience working in agile / iterative delivery teams
- Expert knowledge/experience in writing detailed user stories
- Expert knowledge/experience creating business process maps/diagrams
- Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)
- Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements
- Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates
- Experience with requirements development involving requirements elicitation, analysis, specification and validation
- Ability to write high quality business cases, working with corporate governance bodies and navigating approvals
Technical Skills:
- Proven experience in investigating, analyzing and estimating system applications in large integrated complex environments
- Demonstrated experience with implementation of business solutions using Commercial off the Shelf solution implementations such as Oracle Siebel based systems
- Ability to document requirements using story boarding utilizing tools such as Jira
- Experience with prototyping tools to deliver high quality prototypes and mock-ups
- Experience with business process mapping tools such as Visio
Soft Skills:
- Experience with agile
- Excellent analytical, problem solving and decision-making skills
- Excellent communication skills, both written and verbal
- Excellent meeting facilitation skills to gather requirements
- Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with mitigations
- Strong stakeholder management skills
- Demonstrated consensus building skills
Public Sector Experience:
- Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
- Demonstrated knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Commercial off the Shelf product implementations with third party vendors
- Experience working in accordance with policies and procedures of the Ontario Public Service
- Working knowledge of Accessibility for Ontarians with Disabilities Act (AODA)
Skills:
- Experience working in agile / iterative delivery teams
- Proven experience with all stages of system implementation for complex large scale applications
- Proven experience facilitation of client meetings/workshops, interpretation of business needs to technical requirements
- Experience creating and documenting detailed user stories
- Experience working with Public Sector applications, databases and systems; using COTS products such as Oracle Siebel
- Excellent analytical, problem solving and decision-making skills
- Experience conducting feasibility analysis, scoping and providing project work estimates
- Experience with requirements development involving requirements elicitation, analysis, specification and validation
- Experience planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner
- Demonstrated experience facilitating product demonstrations and/or sprint reviews
- Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.
- Excellent facilitation, presentation, time-management and problem-solving skills.
- Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders
- Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities
- Creative, innovative, and can think outside the box to visualize solutions that meet business needs.
- Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established
- Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools
- Able to resolve issues in a timely manner, provide options and recommendations.
- Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
- Understand business metrics and able to translate business goals and objectives into digital experiences.
- Able to prioritize change requests from clients and guide the team in determining how best to address them.
- Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act
- Strong research skills to perform industry research, provide options and make recommendations for solution improvements.
Qualifications:
- Minimum 10 years of experience as a Business Analyst in complex environments.
- Proven experience in Government or large private organizations.
- In-depth knowledge of Azure DevOps, JIRA/Confluence, and Agile Methodology.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Project management certification (e.g., PMP, Prince2) is a plus.
Education:
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
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